endota spa

I decided to go to Endota Spa for a professional experience, the products and for a consistent specialist who could help me with my goals. Helga has done exactly that. She’s listens to my problems, checkins between appointments, addresses the issues with a focus and plan and provides advice. Her ability to provide not only an incredible remedial massage that has noticeable differences between appointments but she’s empathetic too. Looking forward to my block booking sessions and trust the journey with her.

Massage therapist Helga is superb with providing the most relaxing and effective massage. She is able to identify and gently massage the sore muscles, providing just the ideal amount of pressure for best therapeutic result. Jenny at the front desk is awesome with patiently handling treatment bookings and is always warm and courteous, no matter how busy the front desk gets with customers.

Disappointing. They used to be good, but now its so busy you can't get an appointment. They can only take weekend bookings 2-3 months out. When I am wanting to spend $300 on a treatment, I want it to be at a convenient time and not expected to wait 2 to 3 months. This is not viable. I'll be looking for somewhere else to go as this salon is too busy.

I had originally booked the organic relax massage as i was gifted it but after preferencing “firm” pressure my therapist Sonya suggested upgrading to the deep recovery massage if I wanted something stronger. I’m so glad I did, it was the best decision! I had the biggest knots and Sonya really got into them. It was painful and relieving at the same time! The back exfoliation was also amazing. I walked out so relaxed and highly recommend both Sonya and the deep recovery massage.

This was my first time at endota spa, my mum and I called up weeks in advance to book my ‘pregnancy massage’ and a normal massage for herself . We had been told that because mine was a pregnancy massage that we needed to wait a while to get in as a pregnancy massage therapist had to be on that day, which was no problem as we were just looking forward to it. When the therapist took me in for my “massage” both her and I were confused as I had a full face of makeup on and she told me I was booked for a pregnancy pause meaning a facial and arm & shoulder massage - I assured her I had booked a pregnancy massage, after this she left the room for 10 minutes and come back to explain she wasn’t qualified to give a pregnancy massage as she was a beauty therapist (which confused me as I had to wait so long to get in with the certain pregnancy massage therapist) . She then asked if I would like to reschedule but at this time my mum had gone in and I am already 36 weeks pregnant and wouldn’t have time to get back in before my baby is due. The beauty therapist said she can give me a leg massage & just not include the facial which I agreed to. I had a massage for a total of 45 minutes (the service I paid for was 1 hour - the massage which was extremely painful (the pressure was very hard even though I had stated on the form that I wanted light pressure, and being pregnant I would expect light pressure) I also had to lay on my back for majority of the time. When we went out to pay with our vouchers after the service I explained to my mum about what had happened and she wasn’t happy, the receptionist said sorry for the confusion and that they wouldn’t charge me any extra because apparently the pregnant pause was $175 and my voucher was $140 - my voucher was $140 because it was for a one hour pregnancy massage which it had said on the voucher also. Extremely disappointing especially when I can see other reviews for this endota spa being very similar.